8 Jobs in Pittsburgh, PA
DataBanque is Hiring a Customer Contact Agent Near Pittsburgh, PA
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
RequirementsThis position will transition to a work-from-home position and the candidate must be able to make this transition.
( All necessary equipment will be provided by the employer. Until the transition is in effect after the probationary period, the candidate must have reliable transportation.)
Excellent communication skills: Customer service representatives need to convey information clearly and effectively to customers. This includes speaking clearly, using appropriate tone, and structuring messages in a way that is easily understandable. Good communication also involves being able to ask clarifying questions and provide accurate information.
Strong active listening skills: Actively listening to customers helps you understand their needs and concerns accurately, leading to more effective problem-solving.
Empathy and patience: Displaying empathy towards customers and being patient in addressing their concerns will help build positive relationships and customer satisfaction.
Proficiency with basic computer software and phone systems: You'll be using various software applications and phone systems to manage customer interactions, so basic computer skills are necessary.
This is a remote position.
Job Summary
Full Time
Business Services
$35k-44k (estimate)
05/23/2024
06/10/2024
databanque.com
PITTSBURGH, PA
25 - 50
2009
Private
MICHAEL ANNICHINE
<$5M
Business Services
Related Companies
The job skills required for Customer Contact Agent include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Contact Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Contact Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Contact Agent positions, which can be used as a reference in future career path planning. As a Customer Contact Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Contact Agent. You can explore the career advancement for a Customer Contact Agent below and select your interested title to get hiring information.
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